Why do classroom conflicts between teachers and students seem to occur so frequently?
Jim's Hints
How to Use Active Listening to Interrupt an Upset Student Without Confrontation. Here is a useful tip for using active listening. When a student is quite upset and talking very quickly, you can safely interrupt him or her, take control of the conversation, and still seem supportive by using an active listening phrase (Thompson, 1993).
For example, you might interrupt a student by saying, "Whoa, just a minute! You've covered a lot of ground. Let me just try to sum up what you said so that I know that I am understanding you!."
Hi.